Night Auditor
Company: Home2/TRU Grove City
Location: Grove City
Posted on: September 27, 2024
Job Description:
This position pays $ 16/ hour.Full time Night Audit benefit package
offered:
- Benefits begin 30 days after you start
- Medical
- Dental
- Vision
- Life Insurance
- Critical and Accident Insurance
- PTO
- Hotel Discounts Job Objective: To perform normal front desk
duties and complete the nightly audit procedures per brand/hotel
standards. Key Areas of Responsibility: Check-in/Check-out guests,
making stay reservations, answering phone calls, valet cars,
completing nigh audit procedures after midnight, delivering folios
under the doors of due-out rooms, restocking suite shop and
checking out guests. Specific Duties:
- Count your cash drawer.
- Responsible for check pool, fitness center and breakfast area
throughout shift.
- Communicate with prior shift about any detail you need to know
for your shift.
- Print the downtime reports, guest request/comment report and
the CRM report.
- Print available rooms report (leave these reports out they will
be needed while audit is run)
- Check in any remaining guests that have not arrived before 12
PM
- Enter any remaining wake-up calls found on the wakeup call
sheet that was started by 2nd shift.
- Complete the valet report and make copies 1. For Valet, 2. For
audit packet & 3. For AM Shift
- Check the fax machine for any faxes that have come in.
- Check resume packet from sales and become familiar with the
group in house.
- Run Audit according to check list directions.
- Print occupied rooms report for USA Today newspaper
delivery.
- Print folios (zip outs)
- Send required emails with reports to Corporate Office
- Roll over M3's after audit is completed.
- Report any no shows to housekeeping
- After audit is completed place all paperwork in a manila
envelope.
- Responsible for delivering zip outs (express checkouts) before
4AM.
- Restock the suit shop drink cooler, guest amenities drawer,
print paper, key packets.
- Clean the desk area, back office and lobby areas.
- Count cash drawer and drop money in safe.
- Communicate with next shift about anything they need to know
for the day.
- Clock out.
- Other Duties and Responsibilities as may be designated
Qualifications: To perform this job successfully, incumbent must be
able to perform each essential duty satisfactorily. Requires good
communication skills, both verbal and written. Most tasks are
performed in a team environment. There is minimal direct
supervision. Must possess basic computational ability. Knowledge of
computer OnQ property management program. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential duties. Education/Experience: Prior hotel experience, OnQ
training and audit/ front desk preferred. Language Skills: Must be
able to speak, read, write and understand English. Have the ability
to work with staff that speaks different languages; ability to
respond to common inquiries or complaints from customers, ability
to effectively present information to executive staff. Customer
Satisfaction: Our customers are what we are about. One of the keys
to a positive guest experience is positive interaction with Indus
Hotels and Individual Hotel staff. It is essential that you remain
professional at all times, and that you treat all guests and
associates with courtesy and respect, under all circumstances.
Every Indus Hotels / Individual Hotel associate is a guest
relations ambassador, every working minute of every day. Work
Habits: In order to maintain a positive guest and associate
experience, your work habits should always meet and strive to
exceed hotel standards for work procedures, dress, grooming,
punctuality and attendance. You should be adaptable to change in
your work area and in hotel procedures with a willingness to learn
new skills and/or improve existing ones, have the ability to solve
routine problems that occur on the job, and ask for help whenever
you are not sure how to do something. We look forward to hearing
from you soon!
Compensation details: 16-16 Hourly Wage
PIdf6048ce5a3d-37248-35539282
Keywords: Home2/TRU Grove City, Mansfield , Night Auditor, Accounting, Auditing , Grove City, Ohio
Didn't find what you're looking for? Search again!
Loading more jobs...