Clinical Nurse Navigator Cardiology- HHVI Willoughby

Company: University Hospitals
Location: Willoughby
Posted on: November 3, 2024

Job Description:

Job DescriptionDescriptionTo Heal. To Teach. To Discover. At University Hospitals, this is more than just our mission. These words embody the opportunities available to the many world-class doctors, nurses, health care professionals, and support staff that choose to join UH and Be the Difference.

What you will do

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• Provides virtual clinical care to patients within the recognized scope of practice for the profession and professional licensure requirements
  
• Provides clinical triage and clinical support using established protocols during in-bound and out-bound telephone communication with patients, family, caregivers and other members of the healthcare team
  
• Assists in coordination of incoming patient transfer requests with receiving facility and physicians
  
• Demonstrates technical skills in care delivery that result in safe practice and positive care outcomes
  
• Possess and obtain working knowledge of external and inter-facility protocols and standards of practice
  
• Demonstrates clear communication and effective collaboration to optimize patient care and clinical operations
  
• Delivering exceptional customer service while facilitating communication across multiple disciplines
  
• Work with all Center for Patient Flow Management (CPFM) staff in a team orientated, collaborative approach
  
• Responsible for promoting a Best Place to Work Culture and positive and professional work environment
  
• Actively participates in the development and implementation of performance/quality improvement
  QualificationsEducation Qualifications
  
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  • (BSN) Bachelor's Degree in Nursing Required
    
    Experience Qualifications
    
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    • 3+ years of acute care hospital in-patient nursing Required and
      
    • 3+ years clinical experience in home health or similar setting Preferred and
      
    • Experience with care management plans. Required and
      
    • Experience with Medicare, Medicaid and commercial payer regulations Preferred
      
      Skills and Abilities
      
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      • Telephone triage (Preferred proficiency)
        
      • Excellent interpersonal and communication skills both written and oral. (Required proficiency)
        
      • Strong organizational and multi-tasking skills. (Required proficiency)
        
      • Demonstrates a professional demeanor when interacting with patients and customers. (Required proficiency)
        
      • Strong computer skills including all MS platforms. (Required proficiency)
        
      • Excellent ability to perform triage in order to determine appropriate facility, bed type, service, etc. (Preferred proficiency)
        
        Licenses and Certifications
        
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        • Registered Nurse (RN) in the State of Ohio Upon Hire Required
          
          Physical Demands
          
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          • Standing - Frequently
            
          • Walking - Frequently
            
          • Sitting - Rarely
            
          • Lifting - Frequently (50 lbs)
            
          • Carrying - Frequently (50 lbs)
            
          • Pushing - Frequently (50 lbs)
            
          • Pulling - Frequently (50 lbs)
            
          • Climbing - Occasionally (50 lbs)
            
          • Balancing - Occasionally
            
          • Stooping - Frequently
            
          • Kneeling - Frequently
            
          • Crouching - Frequently
            
          • Crawling - Occasionally
            
          • Reaching - Frequently
            
          • Handling - Frequently
            
          • Grasping - Frequently
            
          • Feeling - Constantly
            
          • Talking - Constantly
            
          • Hearing - Constantly
            
          • Repetitive Motions - Constantly
            
          • Eye/Hand/Foot Coordination - Constantly
            

Keywords: University Hospitals, Mansfield , Clinical Nurse Navigator Cardiology- HHVI Willoughby, Healthcare , Willoughby, Ohio