IT Helpdesk Technician - Springfield, OH
Company: Konecranes Nuclear Equip and Services LLC
Location: Springfield
Posted on: November 20, 2024
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Job Description:
Country: United States
Location: Springfield, OH, United States
Location details:
Employment type: Undefined term
Full-time/part-time position: Full time
Workplace Type: Hybrid
At Konecranes, we believe that great customer experience is built
on the people behind the Konecranes name. Everything we do, we do
with passion and drive. We believe diversity drives business
success and is the foundation for our growth. We welcome different
backgrounds and skills that enrich our community and we promote a
place where we can ALL be ourselves. This is what makes Konecranes
a unique place to work.
POSITION TITLE: IT Help Desk Technician
REPORTS TO: OSS Help Desk Manager
What we offer:
Benefits: Medical Plan, Dental, Vision, 401k plan with a match from
day one, profit sharing, identity theft protection, accident
insurance, travel insurance and so much more!
Vacation: 2 weeks of vacation per year (pro-rated for the first
year depending on start date). 5-12 years of service, 3 weeks. 13+
years of service, 4 weeks.
Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year
after 90 days of service
Holidays: 10 paid holidays per year
PRINCIPAL RESPONSIBILITIES:
The Konecranes IT Help Desk Technician will serve as a first level
support contact for internal users. The position will work with a
team of local as well as global Help Desk Technicians. Our mission
is to drive and support process harmonization with optimal IT
solutions and at the same time reduce the fragmentation of IT
systems. We are looking for a first contact IT Help Desk
Technician, based in Springfield Ohio, to be part of a global team
supporting end users both in the Americas and at times
worldwide.
EDUCATION: 2-year degree in a Technical field.
EXPERIENCE: Basic understanding of Windows 7 and 10, MS Office 365,
and networks. Ability to share IT knowledge and train employees at
all levels within the organization.
OTHER REQUIREMENTS: Willingness to work varied overtime, with
little to no advance notice as needed by circumstance. Must possess
a valid drivers' license with a safe driving record. Fluent in
English as a working language, both written and verbal; bi-lingual
in Spanish or Portuguese would be a plus. Must be able to travel up
to 10%
*KCN
Konecranes, Inc. and its affiliates will not accept resumes from
external recruiters or agencies without a Service Agreement and
Agency Portal submission. Any resumes sent without a Service
Agreement and Agency Portal submission with Konecranes, Inc. are
void of any fees and free for internal use. Applicable Konecranes
data protection obligations are the responsibility of the
agency.
Konecranes is a global leader in material handling solutions,
serving a broad range of customers across multiple industries. We
consistently set the industry benchmark, from everyday improvements
to the breakthroughs at moments that matter most, because we know
we can always find a safer, more productive and sustainable way.
That's why, with 16 000+ professionals in over 50 countries, we are
trusted every day to lift, handle and move what the world
needs.
Konecranes is committed to ensuring that all employees and job
applicants are treated fairly in an environment which is free from
any form of discrimination. Equal Opportunity Employer
Minorities/Women/Protected Veterans/Disabled/Other Protected
Category.
PI63853c66bfa6-37248-35869829
Keywords: Konecranes Nuclear Equip and Services LLC, Mansfield , IT Helpdesk Technician - Springfield, OH, Professions , Springfield, Ohio
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